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Privacy Policy

Last Updated: 10 August 2023

Table of Contents

  1. Introduction
  2. Information We Collect
    1. Personal Information
    2. Usage Information
    3. Location Data
  3. How We Use Your Information
  4. Sharing Your Information
  5. Cookies and Tracking Technologies
  6. Data Security
  7. Your Choices
  8. Children’s Privacy
  9. International Data Transfers
  10. Changes to this Privacy Policy
  11. Contact Us


 

  1. Introduction

Welcome to Flotilla.my (referred to as “the platform,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.


 

  1. Information We Collect
     
    1. Personal Information

We may collect various types of personal information from you when you use our platform, including but not limited to:

      • Contact information (name, email address, phone number)
      • Payment information
      • Account credentials
      • Identification documents
      • Communications and interactions with us
    1. Usage Information

When you access or use our platform, we automatically collect certain information about your interactions with us, including:

      • Pages visited
      • Actions taken
      • Device information (hardware model, operating system, browser type)
      • IP address
      • Referring URL
      • Dates and times of visits
    1. Location Data

With your explicit consent, we may collect and process location data from your device to provide location-based services, enhance your experience, and facilitate bookings for relevant services.


 

  1. How We Use Your Information

We use your information for various purposes, including:

    • Providing and improving our services
    • Processing bookings and transactions
    • Communicating with you
    • Personalizing your experience
    • Sending you updates and promotions, as permitted by applicable laws


 

  1. Sharing Your Information

We may share your personal information with:

    • Service providers and providers of booked services
    • Third-party partners who assist us in operating the platform
    • Law enforcement, government authorities, or other third parties as required by law


 

  1. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your usage of the platform. You can manage your cookie preferences through your browser settings.


 

  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.


 

  1. Your Choices

You can review, update, or delete your account information by logging into your account settings.

You can opt out of receiving promotional communications from us by following the instructions in those communications.


 

  1. Children’s Privacy

Our services are not intended for children under the age of [minimum age]. We do not knowingly collect or maintain personal information from children.


 

  1. International Data Transfers

Your information may be transferred and processed in countries outside your own. By using the platform, you consent to the transfer of your information to these countries.


 

  1. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. The “Last Updated” date at the top of the policy indicates the most recent revision.


 

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at admin@flotilla.my